To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).
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DISP App 3.7A Approach to redress at step 2
Chapter: Handling Payment Protection Insurance complaints
Effective Date: 27th February 2017
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MCOB 9.4 Content of illustrations
Chapter: Lifetime Mortgage: product disclosure2006/45Equity release: product disclosure
Effective Date: 19th February 2004
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DISP App 3.1 Introduction
Chapter: Handling Payment Protection Insurance complaints
Effective Date: 22nd July 2010
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MCOB 5.6 Content of illustrations
Chapter: Pre-application disclosure
Effective Date: 19th February 2004
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DISP App 3.7 Approach to redress at step 1
Chapter: Handling Payment Protection Insurance complaints
Effective Date: 24th March 2011
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DISP App 3.9 Other matters concerning redress at steps 1 and 2
Chapter: Handling Payment Protection Insurance complaints
Effective Date: 27th February 2017
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DISP App 3.3A The approach to considering evidence at step 2
Chapter: Handling Payment Protection Insurance complaints
Effective Date: 27th February 2017
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MCOB 7.6 Mortgages: event-driven information
Chapter: Disclosure at start of contract and after sale
Effective Date: 19th February 2004
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DISP App 3.3 The approach to considering evidence at step 1
Chapter: Handling Payment Protection Insurance complaints
Effective Date: 27th February 2017
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MCOB 4.4A Initial disclosure requirements
Chapter: Advising and selling standards
Effective Date: 27th September 2012
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DISP App 1.3 Remortgaging
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 27th March 2008
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FEES 4.4 Information on which fees are calculated
Chapter: Periodic fees
Effective Date: 27th September 2007
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ICOBS 6.4 Pre- and post-contract information: protection policies
Chapter: Product Information
Effective Date: 25th September 2015
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DISP App 1.2 The standard approach to redress
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 27th March 2008
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DISP App 1.4 Policy reconstruction
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 27th March 2008
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DISP App 3.2 The assessment of a complaint
Chapter: Handling Payment Protection Insurance complaints
Effective Date: 27th February 2017
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CONC 15.1 Application
Chapter: Agreements secured on landFCA 2015/42Second charge lendingFCA 2015/42
Effective Date: 27th March 2014
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CONC 6.8 Post contract business practices: credit brokers
Chapter: Post contractual requirements
Effective Date: 27th March 2014