To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).
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DISP App 3.3 The approach to considering evidence
Chapter: Handling Payment Protection Insurance complaints
Effective Date: 1st December 2010
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DISP App 3.1 Introduction
Chapter: Handling Payment Protection Insurance complaints
Effective Date: 22nd July 2010
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MCOB 9.4 Content of illustrations
Chapter: Lifetime Mortgage: product disclosure2006/45Equity release: product disclosure
Effective Date: 19th February 2004
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MCOB 5.6 Content of illustrations
Chapter: Pre-application disclosure
Effective Date: 19th February 2004
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MCOB 4.4A Initial disclosure requirements
Chapter: Advising and selling standards
Effective Date: 27th September 2012
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DISP App 3.7 Approach to redress
Chapter: Handling Payment Protection Insurance complaints
Effective Date: 24th March 2011
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ICOBS 8.4 Employers’ Liability Insurance
Chapter: Claims handling
Effective Date: 24th February 2011
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MCOB 5.5 Provision of illustrations
Chapter: Pre-application disclosure
Effective Date: 27th September 2012
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ICOBS 6.4 Pre- and post-contract information: protection policies
Chapter: Product Information
Effective Date: 6th January 2008
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MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts
Chapter: Advising and selling standards
Effective Date: 25th October 2006
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CONC 4.2 Pre-contract disclosure and adequate explanations
Chapter: Pre-contractual requirements
Effective Date: 26th June 2014
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MCOB 7.6 Mortgages: event-driven information
Chapter: Disclosure at start of contract and after sale
Effective Date: 19th February 2004
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MCOB 5.4 Information on regulated mortgage contracts: general
Chapter: Pre-application disclosure
Effective Date: 19th February 2004
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CREDS 2.2 General provisions
Chapter: Senior management arrangements, systems and controls
Effective Date: 21st March 2012
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DISP 2.7 Is the complainant eligible?
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 27th March 2008
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DISP App 1.2 The standard approach to redress
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 27th March 2008