To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).
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DISP App 3.10 Application: evidential provisions
Chapter: Handling Payment Protection Insurance complaints
Effective Date: 1st December 2010
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DISP App 3.1 Introduction
Chapter: Handling Payment Protection Insurance complaints
Effective Date: 22nd July 2010
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PERG 2.7 Activities: a broad outline
Chapter: Authorisation and regulated activities
Effective Date: 22nd June 2006
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MCOB 9.4 Content of illustrations
Chapter: Lifetime Mortgage: product disclosure2006/45Equity release: product disclosure
Effective Date: 19th February 2004
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MCOB 11.6 Responsible lending and financing
Chapter: Responsible lending
Effective Date: 27th September 2012
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MCOB 5.6 Content of illustrations
Chapter: Pre-application disclosure
Effective Date: 19th February 2004
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CONC 4.2 Pre-contract disclosure and adequate explanations
Chapter: Pre-contractual requirements
Effective Date: 26th June 2014
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DISP App 3.3 The approach to considering evidence
Chapter: Handling Payment Protection Insurance complaints
Effective Date: 1st December 2010
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DISP 2.7 Is the complainant eligible?
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 27th March 2008
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DISP App 1.1 Introduction
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 15th December 2005
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DISP App 1.4 Policy reconstruction
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 27th March 2008
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PERG 4.17 Interaction with the Consumer Credit Act
Chapter: Guidance on regulated activities connected with mortgages
Effective Date: 27th February 2014
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DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 27th March 2008
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MCOB 9.3 Pre-application disclosure
Chapter: Lifetime Mortgage: product disclosure2006/45Equity release: product disclosure
Effective Date: 19th February 2004
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CONC 13.1 Application
Chapter: Guidance on the duty to give information under sections 77, 78 and 79 of the Consumer Credit Act 1974
Effective Date: 27th February 2014
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CONC 2.2 General principles for credit-related regulated activities
Chapter: Conduct of business standards: general
Effective Date: 1st April 2014
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MCOB 8.5A Advised sales
Chapter: Lifetime mortgages: advising and selling standardsEquity release: advising and selling standards2006/45
Effective Date: 27th September 2012
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DISP 1.1 Purpose and application
Chapter: Complaint handling procedures for firms
Effective Date: 20th December 2001
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CONC 15.1 Application
Chapter: Agreements secured on landFCA 2015/42Second charge lendingFCA 2015/42
Effective Date: 27th March 2014
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DISP 1.4 Complaints resolution rules
Chapter: Complaint handling procedures for firms
Effective Date: 17th July 2003