To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).
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DISP App 1.2 The standard approach to redress
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 27th March 2008
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DISP App 1.3 Remortgaging
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 27th March 2008
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MCOB 9.4 Content of illustrations
Chapter: Lifetime Mortgage: product disclosure2006/45Equity release: product disclosure
Effective Date: 19th February 2004
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MCOB 5.6 Content of illustrations
Chapter: Pre-application disclosure
Effective Date: 19th February 2004
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FEES 4.4 Information on which Fees are calculated
Chapter: Periodic fees
Effective Date: 27th September 2007
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DISP App 1.4 Policy reconstruction
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 27th March 2008
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DISP App 1.5 Additional considerations
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 21st April 2005
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FEES 6.7 Payment of levies
Chapter: Financial Services Compensation Scheme Funding
Effective Date: 28th September 2008
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DISP App 1.6 Valuing Relevant Benefits
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 18th November 2004
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DISP App 1.1 Introduction
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 15th December 2005
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MCOB 7.6 Mortgages: event-driven information
Chapter: Disclosure at start of contract and after sale
Effective Date: 19th February 2004
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FEES 6.5 Compensation costs
Chapter: Financial Services Compensation Scheme Funding
Effective Date: 28th September 2006
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PERG 2.7 Activities: a broad outline
Chapter: Authorisation and regulated activities
Effective Date: 22nd June 2006
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FEES 6.1 Application
Chapter: Financial Services Compensation Scheme Funding
Effective Date: 15th December 2005
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DISP 1.11 The Society of Lloyd's
Chapter: Complaint handling procedures for firms
Effective Date: 1st November 2007
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MCOB 1.2 General application: who? what?
Chapter: Application and purpose
Effective Date: 19th May 2005
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MCOB 1.6 Application to mortgages in relation to the Consumer Credit Act 1974
Chapter: Application and purpose
Effective Date: 19th February 2004
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FEES 3.2 Obligation to pay fees
Chapter: Application, Notification and Vetting Fees
Effective Date: 25th May 2006
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DISP 2.7 Is the complainant eligible?
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 27th March 2008