To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).
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DISP App 1.1 Application and Purpose
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 15th December 2005
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DISP 1.11 The Society of Lloyd's
Chapter: Complaint handling procedures for firms
Effective Date: 1st November 2007
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DISP App 1.4 Time limits
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 1st April 2002
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DISP 1.1 Purpose and application
Chapter: Complaint handling procedures for firms
Effective Date: 20th December 2001
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DISP App 1.2 Eligible complaint
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 1st April 2002
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DISP App 1.3 Eligible complainant
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 1st April 2002
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DISP 3.7 Delegation of the Ombudsman's powers
Chapter: Complaint handling procedures of the Financial Ombudsman Service
Effective Date: 1st April 2002
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DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 16th January 2003
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DISP App 1.5 Determination of complaints
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 1st April 2002
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DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 1st April 2002
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FEES 5.2 Introduction
Chapter: Financial Ombudsman Service Funding
Effective Date: 23rd November 2006
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DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 15th December 2005
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SUP 2.3 Information gathering by the FSA on its own initiative: cooperation by firms
Chapter: Information gathering by the FSA on its own initiative Information gathering by the appropriate regulator on its own initiativeFCA 2014/14Information gathering by the FCA or PRA on its own initiativeFCA 2014/21
Effective Date: 26th July 2007
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FEES 4.4 Information on which Fees are calculated
Chapter: Periodic fees
Effective Date: 27th September 2007
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PERG 8.14 Other financial promotions
Chapter: Financial promotion and related activities
Effective Date: 15th September 2005
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DISP 3.6 Time limits
Chapter: Complaint handling procedures of the Financial Ombudsman Service
Effective Date: 1st April 2002
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DEPP 7.2 Interviews
Chapter: Statement of policy on section 169(7) interviews
Effective Date: 28th August 2007
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PERG 2.7 Activities: a broad outline
Chapter: Authorisation and regulated activities
Effective Date: 22nd June 2006