Reset to Today

To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004.

Content Options:

Add to favourites

View Options:

More Resources:

External link Handbook Publications

Alternative versions

  3. Point in time
    2012-02-14

DISP 3.8 Dealing with information

DISP 3.8.1RRP

In dealing with information received in relation to the consideration of a complaint, the Financial Ombudsman Service will have regard to the parties' rights of privacy.24

DISP 3.8.2BRRP

24This does not prevent the Ombudsman disclosing information:

  1. (1)

    to the extent that he is required or authorised to do so by law; or

  2. (2)

    to the parties to the complaint; or

  3. (3)

    in his determination; or

  4. (4)

    at a hearing in connection with the complaint.

DISP 3.8.3RRP

So long as he has regard to the parties' rights of privacy, the Ombudsman may disclose information to the FSA or any other body exercising regulatory or statutory functions for the purpose of assisting that body or the Financial Ombudsman Service to discharge its functions.24