To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).
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DISP 2.3 To which activities does the Compulsory Jurisdiction apply?
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 16th January 2003
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DISP 2.5 To which activities does the Voluntary Jurisdiction apply?
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 15th December 2005
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DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 27th March 2008
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DISP 1.1 Purpose and application
Chapter: Complaint handling procedures for firms
Effective Date: 20th December 2001
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FEES 4.4 Information on which Fees are calculated
Chapter: Periodic fees
Effective Date: 27th September 2007
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DISP 2.1 Purpose, interpretation and application
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 17th July 2003
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DISP 1.11 The Society of Lloyd's
Chapter: Complaint handling procedures for firms
Effective Date: 28th January 2010
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DISP 2.7 Is the complainant eligible?
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 27th March 2008
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FEES 5.9 Leaving the Financial Ombudsman Service
Chapter: Financial Ombudsman Service Funding
Effective Date: 28th May 2009
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SUP 16.12 Integrated Regulatory Reporting
Chapter: Reporting requirements
Effective Date: 21st December 2006
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PERG 4.11 Link between activities and the United Kingdom
Chapter: Guidance on regulated activities connected with mortgages
Effective Date: 27th September 2007
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FEES 3.2 Obligation to pay fees
Chapter: Application, Notification and Vetting Fees
Effective Date: 25th May 2006
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CONC 6.7 Post contract: business practices
Chapter: Post contractual requirements
Effective Date: 1st April 2014
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DISP 2.6 What is the territorial scope of the relevant jurisdiction?
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 17th July 2003
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PERG 8.17 Financial promotions concerning agreements for qualifying credit
Chapter: Financial promotion and related activities
Effective Date: 15th September 2005
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PERG 2.6 Specified investments: a broad outline
Chapter: Authorisation and regulated activities
Effective Date: 15th September 2005
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DISP 3.7 Awards by the Ombudsman
Chapter: Complaint handling procedures of the Financial Ombudsman Service
Effective Date: 27th March 2008
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MCOB 5.6 Content of illustrations
Chapter: Pre-application disclosure
Effective Date: 19th February 2004
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DISP 3.6 Determination by the Ombudsman
Chapter: Complaint handling procedures of the Financial Ombudsman Service
Effective Date: 27th March 2008