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FCA Handbook
DISP
DISP 1
DISP 1.8 Complaints time barring rule

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DISP 1.8 Complaints time barring rule

DISP 1.8.1R01/11/2007RP

If a respondent receives a complaint which is outside the time limits for referral to the Financial Ombudsman Service (see DISP 2.3) it may reject the complaint without considering the merits, but must explain this to the complainant in a final response in accordance with DISP 1.6.2 R.

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