CRED Sch 1 Record keeping requirements
The aim of the guidance in the following table is to give the reader a quick overall view of the relevant record keeping requirements. |
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It is not a complete statement of those requirements and should not be relied on as if it were. |
Handbook reference |
Subject of reference |
Contents of record |
When record must be made |
Retention period |
Apportionment of significant responsibilities |
Record of arrangements and how responsibilities are shared. |
Immediately |
6 years |
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Reference to ML 7 in relation to compliance and record keeping. |
On-going in accordance with ML 7 |
5 years from dates specified in ML 7.3 |
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Specifies retention periods in relation to evidence of identity etc. |
On-going |
As per ML 7 |
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Complaints Handling |
Specifies retention period of complaints. |
From date of receipt |
3 years |