To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).
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DISP 1.11 The Society of Lloyd's
Chapter: Complaint handling procedures for firms
Effective Date: 1st November 2007
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DISP 1.1 Purpose and application
Chapter: Complaint handling procedures for firms
Effective Date: 20th December 2001
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DISP 1.10 Complaints reporting rules
Chapter: Complaint handling procedures for firms
Effective Date: 6th December 2007
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FEES 4.4 Information on which Fees are calculated
Chapter: Periodic fees
Effective Date: 27th September 2007
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CASS 5.5 Segregation and the operation of client money accounts
Chapter: Client money and mandates2007/4: insurance mediation activity
Effective Date: 16th December 2004
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ICOB 8.4 Unsolicited services
Chapter: Distance non-investment mediation contracts with retail customers
Effective Date: 15th April 2004
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MCOB 9.4 Content of illustrations
Chapter: Lifetime Mortgage: product disclosure2006/45Equity release: product disclosure
Effective Date: 19th February 2004
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FEES 3.2 Obligation to pay fees
Chapter: Application, Notification and Vetting Fees
Effective Date: 25th May 2006
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MCOB 5.6 Content of illustrations
Chapter: Pre-application disclosure
Effective Date: 19th February 2004
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DISP 1.5 Complaints resolved by close of the next business day
Chapter: Complaint handling procedures for firms
Effective Date: 19th September 2002
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SUP 13A.9 The precautionary measure rule for incoming EEA firms
Chapter: Qualifying for authorisation under the ActQualifying for authorisation under the Act [deleted]
Effective Date: 25th October 2007
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SUP 12.7 Notification requirements
Chapter: Appointed representatives
Effective Date: 21st November 2002
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SUP 16.3 General provisions on reporting
Chapter: Reporting requirements
Effective Date: 20th September 2001
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MCOB 1.6 Application to mortgages in relation to the Consumer Credit Act 1974
Chapter: Application and purpose
Effective Date: 19th February 2004