Related provisions for CONC 11.1.9
1 - 12 of 12 items.
Where notice of cancellation has been served on a firm (or its appointed representative or agent), the firm must make and retain a record (which includes a copy of any receipt of notice issued to the consumer2 and the consumer's2 original notice instructions) for three years from the date when the firm first became aware that notice of cancellation had been served.22
The firm must make adequate records concerning the exercise of a right to cancel or withdraw and retain them:(1) indefinitely in relation to a pension transfer, pension opt-out or FSAVC;(2) for at least five years in relation to a life policy, pension contract, personal pension scheme or stakeholder pension scheme; and(3) for at least three years in any other case.
Schedule to the Recognition Requirements Regulations, paragraph 32(1)The [UK RIE] must ensure that the systems and controls used in the performance of its [relevant functions] are adequate, and appropriate for the scale and nature of its business.(2)Sub-paragraph (1) applies in particular to systems and controls concerning -(a)the transmission of information;(b)the assessment, mitigation and management of risks to the performance of the [UK RIE'srelevant functions];(c)the effecting