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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

DISP 3.3 Dismissal without consideration of the merits and test cases

As Published: 2004

DISP 3.3 Dismissal without consideration of the merits and test cases

DISP App 3.1 Introduction

As Published: 2010

DISP App 3.1 Introduction

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

BIPRU 7.2 Interest rate PRR

As Published: 2007

BIPRU 7.2 Interest rate PRR

SUP App 3.1 Application

As Published: 2003

SUP App 3.1 Application

COLL 6.2 Dealing

As Published: 2005

COLL 6.2 Dealing

PERG 13.4 Financial instruments

As Published: 2007

PERG 13.4 Financial instruments

COBS 12.1 Purpose and application

As Published: 2007

COBS 12.1 Purpose and application

SUP 10A.12 Procedures relating to FCA-approved persons

As Published: 2014

SUP 10A.12 Procedures relating to FCA-approved persons

MCOB 13.3 Dealing fairly with customers: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers: policy and procedures

DEPP 6A.4 The interaction between the power to impose suspensions, restrictions, conditions, limitations or disciplinary prohibitions and the power to impose penalties or public censures

As Published: 2013

DEPP 6A.4 The interaction between the power to impose suspensions, restrictions, conditions, limitations or disciplinary prohibitions and the power to impose penalties or public censures

SUP 16.21 Reporting under the MCD Order for CBTL firms

As Published: 2016

SUP 16.21 Reporting under the MCD Order for CBTL firms

PERG 4.15 Mortgage activities carried on by 'packagers'

As Published: 2005

PERG 4.15 Mortgage activities carried on by 'packagers'

SUP 16.6 Compliance reports

As Published: 2001

SUP 16.6 Compliance reports

EG 13.5 Petitions for administration orders or compulsory winding up orders: determining which insolvency order to seek

As Published: 2016

EG 13.5 Petitions for administration orders or compulsory winding up orders: determining which insolvency order to seek

PERG 4.10A Activities within scope of the Mortgage Credit Directive

As Published: 2015

PERG 4.10A Activities within scope of the Mortgage Credit Directive

PERG 5.8 The regulated activities: advising on contracts of insurance

As Published: 2013

PERG 5.8 The regulated activities: advising on contracts of insurance

FEES 5.1 Application and Purpose

As Published: 2005

FEES 5.1 Application and Purpose

PERG 7.4 Does the article 54 exclusion apply?

As Published: 2006

PERG 7.4 Does the article 54 exclusion apply?