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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

CONC 7.3 Treatment of customers in or approaching arrears or in default (including repossessions): lenders, owners and debt collectors

As Published: 2014

CONC 7.3 Treatment of customers in or approaching arrears or in default (including repossessions): lenders, owners and debt collectors

CONC 7.7 Application of interest and charges

As Published: 2024

CONC 7.7 Application of interest and charges

CONC 7.14 Settlements, disputed and deadlocked debt

As Published: 2015

CONC 7.14 Settlements, disputed and deadlocked debt

CONC 6.7 Post contract: business practices

As Published: 2014

CONC 6.7 Post contract: business practices

CONC 7.13 Data accuracy and outsourced activities

As Published: 2015

CONC 7.13 Data accuracy and outsourced activities

CONC 7.6 Exercise of continuous payment authority

As Published: 2014

CONC 7.6 Exercise of continuous payment authority

CONC 7.15 Statute barred debts

As Published: 2014

CONC 7.15 Statute barred debts

CONC 7.9 Contact with customers

As Published: 2014

CONC 7.9 Contact with customers

MCOB 9.4 Content of illustrations

As Published: 2004

MCOB 9.4 Content of illustrations

CONC 4.2 Pre-contract disclosure and adequate explanations

As Published: 2014

CONC 4.2 Pre-contract disclosure and adequate explanations

MCOB 5.6 Content of illustrations

As Published: 2004

MCOB 5.6 Content of illustrations

CONC 7.10 Treatment of customers with mental capacity limitations

As Published: 2024

CONC 7.10 Treatment of customers with mental capacity limitations

CONC 15.1 Application

As Published: 2014

CONC 15.1 Application

CONC 7.2 Clear, effective and appropriate policies and procedures in respect of customers in or approaching arrears or in default

As Published: 2024

CONC 7.2 Clear, effective and appropriate policies and procedures in respect of customers in or approaching arrears or in default

CONC 7.11 Disclosures relating to “authority” or “status”

As Published: 2014

CONC 7.11 Disclosures relating to “authority” or “status”

CONC 7.4 Information on status of debts

As Published: 2014

CONC 7.4 Information on status of debts

CONC 7.8 Jurisdictional requirements

As Published: 2014

CONC 7.8 Jurisdictional requirements

CONC 5.3 Conduct of business in relation to creditworthiness and affordability [deleted]

As Published: 2014

CONC 5.3 Conduct of business in relation to creditworthiness and affordability [deleted]

SUP 8A.1 Application, purpose and interpretation

As Published: 2014

SUP 8A.1 Application, purpose and interpretation

CONC 2.5 Conduct of business: credit broking

As Published: 2014

CONC 2.5 Conduct of business: credit broking