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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

SYSC 4.6

As Published: 2015

SYSC 4.6

CONC 7.12 Lenders’ responsibilities in relation to debt

As Published: 2020

CONC 7.12 Lenders’ responsibilities in relation to debt

SUP 12.6 Continuing obligations of firms with appointed representatives or FCA registered tied agents

As Published: 2001

SUP 12.6 Continuing obligations of firms with appointed representatives or FCA registered tied agents

PERG 5.16 Meaning of ‘insurance distribution’ and ‘reinsurance distribution’

As Published: 2018

PERG 5.16 Meaning of ‘insurance distribution’ and ‘reinsurance distribution’

ICOBS 7.1 The right to cancel

As Published: 2007

ICOBS 7.1 The right to cancel

COBS 4.11 Record keeping: financial promotion

As Published: 2007

COBS 4.11 Record keeping: financial promotion

PERG 10.1 Background

As Published: 2006

PERG 10.1 Background

DEPP 7.2 Interviews

As Published: 2009

DEPP 7.2 Interviews

EG 4.7 Use of statutory powers to require the production of documents, the provision of information or the answering of questions

As Published: 2015

EG 4.7 Use of statutory powers to require the production of documents, the provision of information or the answering of questions

SUP 3.6 Firms' cooperation with their auditors

As Published: 2007

SUP 3.6 Firms' cooperation with their auditors

GEN 6.1 Payment of financial penalties

As Published: 2003

GEN 6.1 Payment of financial penalties

SYSC 1.4 Application of SYSC 11 to 28A

As Published: 2006

SYSC 1.4 Application of SYSC 11 to 28A

EG 7.1 The FCA’s use of sanctions

As Published: 2015

EG 7.1 The FCA’s use of sanctions

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

PERG 10.3 Pension Scheme Trustees

As Published: 2006

PERG 10.3 Pension Scheme Trustees

DISP 1.1A Complaints handling requirements for MiFID complaints

As Published: 2017

DISP 1.1A Complaints handling requirements for MiFID complaints

PERG 4.10A Activities within scope of the Mortgage Credit Directive

As Published: 2015

PERG 4.10A Activities within scope of the Mortgage Credit Directive

PRIN 1.2 Clients and the Principles

As Published: 2004

PRIN 1.2 Clients and the Principles

EG 9.2 The FCA’s general policy in this area

As Published: 2016

EG 9.2 The FCA’s general policy in this area