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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

DISP App 3.11 Obligation to write letters to certain rejected complainants

As Published: 2017

DISP App 3.11 Obligation to write letters to certain rejected complainants

SUP 8.4 Reliance on waivers

As Published: 2001

SUP 8.4 Reliance on waivers

SUP 7.1 Application and purpose

As Published: 2010

SUP 7.1 Application and purpose

CASS 7.10 Application and purpose

As Published: 2014

CASS 7.10 Application and purpose

SYSC 4 Annex 1

As Published: 2015

SYSC 4 Annex 1

DISP 3.3 Dismissal without consideration of the merits and test cases

As Published: 2004

DISP 3.3 Dismissal without consideration of the merits and test cases

FEES 12.2 FOS ADR levy

As Published: 2015

FEES 12.2 FOS ADR levy

SUP 15.2 Purpose

As Published: 2005

SUP 15.2 Purpose

REC 1.2 Purpose, status and quotations, notes or references

As Published: 2004

REC 1.2 Purpose, status and quotations, notes or references

SUP 8.2 Introduction

As Published: 2003

SUP 8.2 Introduction

CASS 7.19 Clearing member client money sub-pools

As Published: 2014

CASS 7.19 Clearing member client money sub-pools

BIPRU 12.6 Simplified ILAS

As Published: 2009

BIPRU 12.6 Simplified ILAS

ICOBS 6.1 Providing product information to customers: general

As Published: 2007

ICOBS 6.1 Providing product information to customers: general

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

CASS 7.11 Treatment of client money

As Published: 2014

CASS 7.11 Treatment of client money

SUP 16.1 Application

As Published: 2001

SUP 16.1 Application

MCOB 5.9 Pre-sale disclosure for regulated sale and rent back agreements

As Published: 2009

MCOB 5.9 Pre-sale disclosure for regulated sale and rent back agreements

CONC 5.5 Creditworthiness assessment: P2P agreements [deleted]

As Published: 2015

CONC 5.5 Creditworthiness assessment: P2P agreements [deleted]

ICOBS 3.2 E-Commerce

As Published: 2013

ICOBS 3.2 E-Commerce