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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

COBS 10.2 Assessing appropriateness: the obligations

As Published: 2007

COBS 10.2 Assessing appropriateness: the obligations

CONC 7.9 Contact with customers

As Published: 2014

CONC 7.9 Contact with customers

MCOB 12.5 Excessive charges: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

As Published: 2006

MCOB 12.5 Excessive charges: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

DISP 2.7 Is the complainant eligible?

As Published: 2008

DISP 2.7 Is the complainant eligible?

COBS 6.1E Platform services: platform charges and using a platform service for advising

As Published: 2011

COBS 6.1E Platform services: platform charges and using a platform service for advising

DISP App 3.4 Root cause analysis

As Published: 2017

DISP App 3.4 Root cause analysis

ICOBS 4.6 Commission disclosure for pure protection contracts sold with retail investment products

As Published: 2010

ICOBS 4.6 Commission disclosure for pure protection contracts sold with retail investment products

MCOB 4.7A Advised sales

As Published: 2012

MCOB 4.7A Advised sales

CONC 3.7 Financial promotions and communications: credit brokers

As Published: 2014

CONC 3.7 Financial promotions and communications: credit brokers

MCOB 5.4 Information on regulated mortgage contracts: general

As Published: 2004

MCOB 5.4 Information on regulated mortgage contracts: general

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

MCOB 5A.4 Provision of a European Standardised Information Sheet (ESIS)

As Published: 2015

MCOB 5A.4 Provision of a European Standardised Information Sheet (ESIS)

CONC 2.3 Conduct of business: lenders and restrictions on provision of credit card cheques

As Published: 2014

CONC 2.3 Conduct of business: lenders and restrictions on provision of credit card cheques

CONC 4.7 Information to be provided in relation to current account agreements

As Published: 2019

CONC 4.7 Information to be provided in relation to current account agreements

PERG 14.8 Financial promotions

As Published: 2010

PERG 14.8 Financial promotions

DISP App 3.6 Determining the effect of a breach or failing at step 1

As Published: 2017

DISP App 3.6 Determining the effect of a breach or failing at step 1

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

As Published: 2014

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

COBS 11.4 Client limit orders

As Published: 2007

COBS 11.4 Client limit orders

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract