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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

PERG 11.1 Background

As Published: 2006

PERG 11.1 Background

DTR 3.1

As Published: 2005

DTR 3.1

COBS 19.6 Restriction on charges in qualifying schemes

As Published: 2015

COBS 19.6 Restriction on charges in qualifying schemes

PERG 3A.5 Exclusions

As Published: 2011

PERG 3A.5 Exclusions

CONC 2.2 General principles for credit-related regulated activities

As Published: 2015

CONC 2.2 General principles for credit-related regulated activities

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

COBS 5.2 E-Commerce

As Published: 2007

COBS 5.2 E-Commerce

CONC 11.2 Right of withdrawal: P2P agreements

As Published: 2015

CONC 11.2 Right of withdrawal: P2P agreements

COLL 5.5 Cash, borrowing, lending and other provisions

As Published: 2006

COLL 5.5 Cash, borrowing, lending and other provisions

COBS 18.1 Trustee Firms

As Published: 2007

COBS 18.1 Trustee Firms

COBS 9.3 Guidance on assessing suitability

As Published: 2013

COBS 9.3 Guidance on assessing suitability

COBS 9.1 Application and purpose provisions

As Published: 2007

COBS 9.1 Application and purpose provisions

COBS 3.6 Eligible counterparties

As Published: 2007

COBS 3.6 Eligible counterparties

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

As Published: 2014

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

MCOB 6.7 Business loans and loans to high net worth mortgage customers: tailored provisions

As Published: 2004

MCOB 6.7 Business loans and loans to high net worth mortgage customers: tailored provisions

EG 3.9 Power to require information relating to potentially unfair etc terms and notices

As Published: 2016

EG 3.9 Power to require information relating to potentially unfair etc terms and notices

RCB 6.1 Application and purpose

As Published: 2008

RCB 6.1 Application and purpose

PERG 6.2 Purpose of guidance

As Published: 2005

PERG 6.2 Purpose of guidance

RCB 2.1 Application and purpose of chapter

As Published: 2008

RCB 2.1 Application and purpose of chapter