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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.3 Dismissal without consideration of the merits and test cases

As Published: 2004

DISP 3.3 Dismissal without consideration of the merits and test cases

DISP 1.1A Complaints handling requirements for MiFID complaints

As Published: 2017

DISP 1.1A Complaints handling requirements for MiFID complaints

DISP 1.11 The Society of Lloyd's

As Published: 2010

DISP 1.11 The Society of Lloyd's

DISP 1.1 Purpose and application

As Published: 2001

DISP 1.1 Purpose and application

DISP 3.7 Awards by the Ombudsman

As Published: 2008

DISP 3.7 Awards by the Ombudsman

DISP 1.6 Complaints time limit rules

As Published: 2008

DISP 1.6 Complaints time limit rules

DISP 2.3 To which activities does the Compulsory Jurisdiction apply?

As Published: 2003

DISP 2.3 To which activities does the Compulsory Jurisdiction apply?

DISP App 1.2 The standard approach to redress

As Published: 2008

DISP App 1.2 The standard approach to redress

SUP 18.2 Insurance business transfers

As Published: 2004

SUP 18.2 Insurance business transfers

DISP 2.7 Is the complainant eligible?

As Published: 2008

DISP 2.7 Is the complainant eligible?

DTR 8.4 Continuing obligations

As Published: 2014

DTR 8.4 Continuing obligations

DISP 3.2 Jurisdiction

As Published: 2007

DISP 3.2 Jurisdiction

DISP App 1.5 Additional considerations

As Published: 2005

DISP App 1.5 Additional considerations

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

SUP 18.4 Friendly Society transfers and amalgamations

As Published: 2019

SUP 18.4 Friendly Society transfers and amalgamations

DISP 3.6 Determination by the Ombudsman

As Published: 2008

DISP 3.6 Determination by the Ombudsman

DISP App 3.1 Introduction

As Published: 2010

DISP App 3.1 Introduction

SUP 16.23 Annual Financial Crime Report

As Published: 2016

SUP 16.23 Annual Financial Crime Report

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

DEPP 3.2 The operation of the RDC

As Published: 2013

DEPP 3.2 The operation of the RDC