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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.7 Awards by the Ombudsman

As Published: 2008

DISP 3.7 Awards by the Ombudsman

ICOBS 6.1 Providing product information to customers: general

As Published: 2007

ICOBS 6.1 Providing product information to customers: general

PERG 15.1 Introduction

As Published: 2012

PERG 15.1 Introduction

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

CONC 6.7 Post contract: business practices

As Published: 2014

CONC 6.7 Post contract: business practices

CONC 8.4 Debt solution contracts

As Published: 2014

CONC 8.4 Debt solution contracts

CONC 5.2 Creditworthiness assessment: before agreement [deleted]

As Published: 2015

CONC 5.2 Creditworthiness assessment: before agreement [deleted]

FEES App 1.1 Introduction

As Published: 2012

FEES App 1.1 Introduction

DISP App 3.2 The assessment of a complaint

As Published: 2017

DISP App 3.2 The assessment of a complaint

IPRU-INV 1.2 APPLICATION

As Published: 2015

IPRU-INV 1.2 APPLICATION

PERG 4.10B Regulation of buy to let lending

As Published: 2016

PERG 4.10B Regulation of buy to let lending

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

MCOB 6.8 Home purchase plans

As Published: 2006

MCOB 6.8 Home purchase plans

MCOB 5A.6 Other information

As Published: 2015

MCOB 5A.6 Other information

GEN 2.1 Introduction

As Published: 2004

GEN 2.1 Introduction

CONC App 1.2 Total charge for credit rules for other agreements

As Published: 2015

CONC App 1.2 Total charge for credit rules for other agreements

MCOB 5.5 Provision of illustrations

As Published: 2012

MCOB 5.5 Provision of illustrations

MCOB 5.4 Information on regulated mortgage contracts: general

As Published: 2004

MCOB 5.4 Information on regulated mortgage contracts: general

FEES 13.1 Application and purpose

As Published: 2017

FEES 13.1 Application and purpose

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules