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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

PRIN 1.2 Clients and the Principles

As Published: 2004

PRIN 1.2 Clients and the Principles

DISP App 3.7A Approach to redress at step 2

As Published: 2017

DISP App 3.7A Approach to redress at step 2

MAR 4.3 Support of the Takeover Panel's Functions

As Published: 2007

MAR 4.3 Support of the Takeover Panel's Functions

COBS 6.2A Describing advice services [deleted]

As Published: 2010

COBS 6.2A Describing advice services [deleted]

DISP App 3.6 Determining the effect of a breach or failing at step 1

As Published: 2017

DISP App 3.6 Determining the effect of a breach or failing at step 1

COBS 6.1C Consultancy charging and remuneration

As Published: 2010

COBS 6.1C Consultancy charging and remuneration

SUP 15.6 Inaccurate, false or misleading information

As Published: 2005

SUP 15.6 Inaccurate, false or misleading information

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

CONC 8.5 Financial statements and debt repayment offers

As Published: 2016

CONC 8.5 Financial statements and debt repayment offers

LR 13.3 Contents of all circulars

As Published: 2007

LR 13.3 Contents of all circulars

MCOB 2.8 Record keeping

As Published: 2006

MCOB 2.8 Record keeping

ICOBS 4.1 General requirements for insurance intermediaries and insurers

As Published: 2007

ICOBS 4.1 General requirements for insurance intermediaries and insurers

PERG 11.2 Guidance on property investment clubs

As Published: 2013

PERG 11.2 Guidance on property investment clubs

CONC 8.2 Conduct standards: debt advice

As Published: 2015

CONC 8.2 Conduct standards: debt advice

CONC 2.8 E-commerce

As Published: 2014

CONC 2.8 E-commerce

SUP 18.4 Friendly Society transfers and amalgamations

As Published: 2001

SUP 18.4 Friendly Society transfers and amalgamations

DTR 6.3 Dissemination of information

As Published: 2007

DTR 6.3 Dissemination of information

SUP 13.7 Changes to cross border services

As Published: 2001

SUP 13.7 Changes to cross border services

PERG 12.3 Rights under a personal pension scheme

As Published: 2006

PERG 12.3 Rights under a personal pension scheme