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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

EG 19.13 The Consumer Protection Co-operation Regulation26

As Published: 2016

EG 19.13 The Consumer Protection Co-operation Regulation26

SUP 13.7 Changes to cross border services

As Published: 2001

SUP 13.7 Changes to cross border services

CASS 10.3 Existing records forming part of the CASS resolution pack

As Published: 2014

CASS 10.3 Existing records forming part of the CASS resolution pack

CONC 5A.5 Consequences of contravention of the cost caps

As Published: 2015

CONC 5A.5 Consequences of contravention of the cost caps

EG 11.2 Criteria for determining whether to exercise powers to obtain restitution

As Published: 2016

EG 11.2 Criteria for determining whether to exercise powers to obtain restitution

INSPRU 7.1 Application

As Published: 2006

INSPRU 7.1 Application

CONC 7.12 Lenders’ responsibilities in relation to debt

As Published: 2014

CONC 7.12 Lenders’ responsibilities in relation to debt

EG 13.4 Petitions for administration orders or compulsory winding up orders: determining whether to seek any insolvency order

As Published: 2016

EG 13.4 Petitions for administration orders or compulsory winding up orders: determining whether to seek any insolvency order

EG 12.1 The FCA’s general approach

As Published: 2016

EG 12.1 The FCA’s general approach

MCOB 4.10 Home purchase plans: sales standards

As Published: 2006

MCOB 4.10 Home purchase plans: sales standards

ICOBS 5.1 General

As Published: 2007

ICOBS 5.1 General

EG 11.1 Restitution orders under sections 382, 383 and 384 of the Act: the FCA's general approach

As Published: 2016

EG 11.1 Restitution orders under sections 382, 383 and 384 of the Act: the FCA's general approach

MCOB 6.9 Regulated sale and rent back agreements

As Published: 2010

MCOB 6.9 Regulated sale and rent back agreements

EG 13.13 Rights on petitions by third parties and involvement in creditors meetings: the FCA 's policy

As Published: 2016

EG 13.13 Rights on petitions by third parties and involvement in creditors meetings: the FCA 's policy

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

SYSC 13.6 People

As Published: 2007

SYSC 13.6 People

MCOB 2A.1 Remuneration: MCD regulated mortgage contracts

As Published: 2015

MCOB 2A.1 Remuneration: MCD regulated mortgage contracts

CONC 7.9 Contact with customers

As Published: 2014

CONC 7.9 Contact with customers

MCOB 6.8 Home purchase plans

As Published: 2006

MCOB 6.8 Home purchase plans