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DISP 1.5 Complaints resolved by close of the third business day
As Published: 2002
DISP 1.5 Complaints resolved by close of the third business day
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COBS 16.5 Quotations for surrender values
As Published: 2007
COBS 16.5 Quotations for surrender values
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DISP App 3.5 Re-assessing rejected claims at step 1
As Published: 2017
DISP App 3.5 Re-assessing rejected claims at step 1
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MCOB 4.9 Business loans and loans to high net worth mortgage customers: tailored provisions
As Published: 2004
MCOB 4.9 Business loans and loans to high net worth mortgage customers: tailored provisions
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MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements
As Published: 2010
MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements
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CONC 3.10 Financial promotions not in writing
As Published: 2014
CONC 3.10 Financial promotions not in writing
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BIPRU 9.14 Recognition of credit risk mitigation on securitisation positions under the IRB approach
As Published: 2007
BIPRU 9.14 Recognition of credit risk mitigation on securitisation positions under the IRB approach
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DISP App 3.7 Approach to redress at step 1
As Published: 2011
DISP App 3.7 Approach to redress at step 1
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MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements
As Published: 2006
MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements
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CONC 2.3 Conduct of business: lenders and restrictions on provision of credit card cheques
As Published: 2014
CONC 2.3 Conduct of business: lenders and restrictions on provision of credit card cheques
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