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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

ICOBS 6.3 Pre- and post-contract information: pure protection contracts

As Published: 2015

ICOBS 6.3 Pre- and post-contract information: pure protection contracts

ICOBS 5.1 General

As Published: 2007

ICOBS 5.1 General

CONC 7.14 Settlements, disputed and deadlocked debt

As Published: 2015

CONC 7.14 Settlements, disputed and deadlocked debt

DISP App 3.3 The approach to considering evidence at step 1

As Published: 2017

DISP App 3.3 The approach to considering evidence at step 1

PERG 16.6 Exclusions

As Published: 2013

PERG 16.6 Exclusions

CONC 7.9 Contact with customers

As Published: 2014

CONC 7.9 Contact with customers

MCOB 12.5 Excessive charges: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

As Published: 2006

MCOB 12.5 Excessive charges: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

DISP App 3.4 Root cause analysis

As Published: 2017

DISP App 3.4 Root cause analysis

COBS 18.2 Energy market activity and oil market activity

As Published: 2007

COBS 18.2 Energy market activity and oil market activity

COBS 20.1 Application

As Published: 2007

COBS 20.1 Application

CASS 11.1 Application

As Published: 2014

CASS 11.1 Application

ICOBS 4.6 Commission disclosure for pure protection contracts sold with retail investment products

As Published: 2010

ICOBS 4.6 Commission disclosure for pure protection contracts sold with retail investment products

COBS 10.2 Assessing appropriateness: the obligations

As Published: 2007

COBS 10.2 Assessing appropriateness: the obligations

BIPRU 7.1 Application, purpose, general provisions and non-standard transactions

As Published: 2006

BIPRU 7.1 Application, purpose, general provisions and non-standard transactions

MCOB 5.4 Information on regulated mortgage contracts: general

As Published: 2004

MCOB 5.4 Information on regulated mortgage contracts: general

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

MCOB 5A.4 Provision of a European Standardised Information Sheet (ESIS)

As Published: 2015

MCOB 5A.4 Provision of a European Standardised Information Sheet (ESIS)

DISP 3.6 Determination by the Ombudsman

As Published: 2008

DISP 3.6 Determination by the Ombudsman

IPRU-INV 14 App 1 Interpretation

As Published: 2015

IPRU-INV 14 App 1 Interpretation

ICOBS 4.1 General requirements for insurance intermediaries

As Published: 2007

ICOBS 4.1 General requirements for insurance intermediaries