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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

FEES 12.2 FOS ADR levy

As Published: 2015

FEES 12.2 FOS ADR levy

APER 4.1 Statement of Principle 1

As Published: 2005

APER 4.1 Statement of Principle 1

FEES 6.5A The retail pool

As Published: 2013

FEES 6.5A The retail pool

REC 2.15 Discipline

As Published: 2004

REC 2.15 Discipline

SUP 16.20 Submission of recovery plans and information for resolution plans

As Published: 2015

SUP 16.20 Submission of recovery plans and information for resolution plans

MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

As Published: 2006

MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

DISP App 1.3 Remortgaging

As Published: 2008

DISP App 1.3 Remortgaging

DISP App 3.3 The approach to considering evidence at step 1

As Published: 2017

DISP App 3.3 The approach to considering evidence at step 1

COBS 18.8 OPS firms - non scope business

As Published: 2007

COBS 18.8 OPS firms - non scope business

MCOB 3A.2 The fair, clear and not misleading rules

As Published: 2015

MCOB 3A.2 The fair, clear and not misleading rules

MCOB 12.4 Payment shortfall charges: regulated mortgage contracts

As Published: 2004

MCOB 12.4 Payment shortfall charges: regulated mortgage contracts

CONC 4.1 Content of quotations

As Published: 2014

CONC 4.1 Content of quotations

LR 9.7A Preliminary statement of annual results, and statement of dividends

As Published: 2006

LR 9.7A Preliminary statement of annual results, and statement of dividends

IPRU-INV 12.2 FINANCIAL RESOURCES REQUIREMENTS

As Published: 2017

IPRU-INV 12.2 FINANCIAL RESOURCES REQUIREMENTS

MAR 9.2 Authorisation and verification

As Published: 2017

MAR 9.2 Authorisation and verification

PERG 3A.4 Small electronic money institutions, mixed businesses, distributors, agents and exempt bodies

As Published: 2017

PERG 3A.4 Small electronic money institutions, mixed businesses, distributors, agents and exempt bodies

PERG 4.12 Appointed representatives

As Published: 2014

PERG 4.12 Appointed representatives

LR 18.4 Continuing obligations

As Published: 2006

LR 18.4 Continuing obligations