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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

COBS 4.2 Fair, clear and not misleading communications

As Published: 2007

COBS 4.2 Fair, clear and not misleading communications

DISP App 3.4 Root cause analysis

As Published: 2017

DISP App 3.4 Root cause analysis

SUP 3.3 Appointment of auditors

As Published: 2004

SUP 3.3 Appointment of auditors

ICOBS 4.6 Commission disclosure for pure protection contracts sold with retail investment products

As Published: 2010

ICOBS 4.6 Commission disclosure for pure protection contracts sold with retail investment products

CASS 9.3 Prime brokerage agreement disclosure annex

As Published: 2010

CASS 9.3 Prime brokerage agreement disclosure annex

MCOB 5A.4 Provision of a European Standardised Information Sheet (ESIS)

As Published: 2015

MCOB 5A.4 Provision of a European Standardised Information Sheet (ESIS)

COBS 10.2 Assessing appropriateness: the obligations

As Published: 2007

COBS 10.2 Assessing appropriateness: the obligations

PR 3.3 Advertisements

As Published: 2012

PR 3.3 Advertisements

MCOB 5.4 Information on regulated mortgage contracts: general

As Published: 2004

MCOB 5.4 Information on regulated mortgage contracts: general

DISP App 3.6 Determining the effect of a breach or failing at step 1

As Published: 2017

DISP App 3.6 Determining the effect of a breach or failing at step 1

COBS 6.1C Consultancy charging and remuneration

As Published: 2010

COBS 6.1C Consultancy charging and remuneration

COBS 15.5 Special situations

As Published: 2007

COBS 15.5 Special situations

MCOB 6.1 Application

As Published: 2004

MCOB 6.1 Application

BIPRU 3.3 The use of the credit assessments of ratings agencies

As Published: 2007

BIPRU 3.3 The use of the credit assessments of ratings agencies

MCOB 2.3 Inducements: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

As Published: 2004

MCOB 2.3 Inducements: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

CONC 11.1 The right to cancel

As Published: 2014

CONC 11.1 The right to cancel

MCOB 7.7 Business loans and loans to high net worth mortgage customers: tailored provisions

As Published: 2004

MCOB 7.7 Business loans and loans to high net worth mortgage customers: tailored provisions

MCOB 8.5A Advised sales

As Published: 2012

MCOB 8.5A Advised sales

PERG 4.4A Mortgage contracts entered into before 21 March 2016

As Published: 2015

PERG 4.4A Mortgage contracts entered into before 21 March 2016