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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

MCOB 9.9 Disclosure after sale: home reversion plans

As Published: 2006

MCOB 9.9 Disclosure after sale: home reversion plans

CONC 4.1 Content of quotations

As Published: 2014

CONC 4.1 Content of quotations

EG 1.1 Overview

As Published: 2015

EG 1.1 Overview

RCB 2.1 Application and purpose of chapter

As Published: 2008

RCB 2.1 Application and purpose of chapter

SUP 13A.7 Top-up permission

As Published: 2007

SUP 13A.7 Top-up permission

FIT 1.3 Assessing fitness and propriety

As Published: 2015

FIT 1.3 Assessing fitness and propriety

SUP 13.2 Introduction

As Published: 2009

SUP 13.2 Introduction

EG 4.11 Approach to interviews and interview procedures

As Published: 2016

EG 4.11 Approach to interviews and interview procedures

DTR 2.7 Dealing with rumours

As Published: 2016

DTR 2.7 Dealing with rumours

EG 19.32 The Payment Accounts Regulations 2015

As Published: 2016

EG 19.32 The Payment Accounts Regulations 2015

EG 19.22 Decision making under the Payment Services Regulations

As Published: 2016

EG 19.22 Decision making under the Payment Services Regulations

EG 10.6 Applications for injunctions under regulation 12 of the Unfair Terms Regulations or Schedule 3 to the CRA : the FCA 's policy

As Published: 2016

EG 10.6 Applications for injunctions under regulation 12 of the Unfair Terms Regulations or Schedule 3 to the CRA : the FCA 's policy

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts with retail customers

As Published: 2004

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts with retail customers

MCOB 4.8A Execution-only sales

As Published: 2012

MCOB 4.8A Execution-only sales

ICOBS 6.3 Pre- and post-contract information: pure protection contracts

As Published: 2015

ICOBS 6.3 Pre- and post-contract information: pure protection contracts

COLL 6.10 Senior personnel responsibilities

As Published: 2011

COLL 6.10 Senior personnel responsibilities

DISP 1.9 Complaints record rule

As Published: 2011

DISP 1.9 Complaints record rule

MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

As Published: 2006

MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

FEES 13.2 The IML levy

As Published: 2017

FEES 13.2 The IML levy