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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.9 Complaints record rule

As Published: 2011

DISP 1.9 Complaints record rule

SUP 10A.4 Specification of functions

As Published: 2013

SUP 10A.4 Specification of functions

INSPRU 9.1 Actions for damages

As Published: 2006

INSPRU 9.1 Actions for damages

MAR 5.1 Application

As Published: 2007

MAR 5.1 Application

SYSC 2.2 Recording the apportionment

As Published: 2015

SYSC 2.2 Recording the apportionment

DEPP 6.4 Financial penalty or public censure

As Published: 2010

DEPP 6.4 Financial penalty or public censure

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

CONC 5A.6 Interpretation

As Published: 2015

CONC 5A.6 Interpretation

CASS 8.2 Definition of mandate

As Published: 2012

CASS 8.2 Definition of mandate

CONC 7.9 Contact with customers

As Published: 2014

CONC 7.9 Contact with customers

CONC 5A.2 Prohibition from entering into agreements for high-cost short-term credit

As Published: 2015

CONC 5A.2 Prohibition from entering into agreements for high-cost short-term credit

CONC 5A.3 Prohibition from imposing charges under agreements for high-cost short-term credit

As Published: 2015

CONC 5A.3 Prohibition from imposing charges under agreements for high-cost short-term credit

DISP App 3.6 Determining the effect of a breach or failing

As Published: 2010

DISP App 3.6 Determining the effect of a breach or failing

CONC 5A.4 Cost cap for operating an electronic system in relation to lending

As Published: 2015

CONC 5A.4 Cost cap for operating an electronic system in relation to lending

ICOBS 6.2 Pre-contract information: general insurance contracts

As Published: 2015

ICOBS 6.2 Pre-contract information: general insurance contracts

COBS 5.1 The distance marketing disclosure rules

As Published: 2007

COBS 5.1 The distance marketing disclosure rules

COBS 15.5 Special situations

As Published: 2007

COBS 15.5 Special situations

COBS 10.4 Assessing appropriateness: when it need not be done

As Published: 2007

COBS 10.4 Assessing appropriateness: when it need not be done

COBS 16.6 Communications to clients - life insurance, long term care insurance and income withdrawals

As Published: 2007

COBS 16.6 Communications to clients - life insurance, long term care insurance and income withdrawals

EG 3.9 Power to require information relating to potentially unfair etc terms and notices

As Published: 2016

EG 3.9 Power to require information relating to potentially unfair etc terms and notices