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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

COBS 21.2 Rules for firms engaged in linked long-term insurance business

As Published: 2015

COBS 21.2 Rules for firms engaged in linked long-term insurance business

MCOB 6.1 Application

As Published: 2004

MCOB 6.1 Application

CONC 8.9 Lead generators: including firm responsibility in dealing with lead generators

As Published: 2014

CONC 8.9 Lead generators: including firm responsibility in dealing with lead generators

DTR 7.1 Audit committees

As Published: 2008

DTR 7.1 Audit committees

MCOB 2.3 Inducements: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

As Published: 2004

MCOB 2.3 Inducements: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

REC 3.15 Suspension of services and inability to operate facilities

As Published: 2007

REC 3.15 Suspension of services and inability to operate facilities

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

MCOB 7.7 Business loans and loans to high net worth mortgage customers: tailored provisions

As Published: 2004

MCOB 7.7 Business loans and loans to high net worth mortgage customers: tailored provisions

CONC 2.8 E-commerce

As Published: 2014

CONC 2.8 E-commerce

SYSC 10.2 Chinese walls

As Published: 2007

SYSC 10.2 Chinese walls

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

As Published: 2006

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

DEPP 6.2 Deciding whether to take action

As Published: 2007

DEPP 6.2 Deciding whether to take action