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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

COBS 6.2A Describing advice services

As Published: 2010

COBS 6.2A Describing advice services

MCOB 4.8A Execution-only sales

As Published: 2012

MCOB 4.8A Execution-only sales

CONC 3.6 Financial promotions about credit agreements secured on land

As Published: 2014

CONC 3.6 Financial promotions about credit agreements secured on land

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

CONC 15.1 Application

As Published: 2014

CONC 15.1 Application

CONC 8.6 Changes to contractual payments

As Published: 2014

CONC 8.6 Changes to contractual payments

CONC 8.7 Charging for debt counselling, debt advice and related services

As Published: 2014

CONC 8.7 Charging for debt counselling, debt advice and related services

CONC 6.6 Pawn broking: conduct of business

As Published: 2014

CONC 6.6 Pawn broking: conduct of business

CONC 4.6 Pre-contract disclosure: continuous payment authorities

As Published: 2015

CONC 4.6 Pre-contract disclosure: continuous payment authorities

CONC 7.7 Application of interest and charges

As Published: 2014

CONC 7.7 Application of interest and charges

MCOB 2.6A Protecting customer’s interests: regulated mortgage contracts, home purchase plans, home reversion plans and regulated sale and rent back agreements

As Published: 2006

MCOB 2.6A Protecting customer’s interests: regulated mortgage contracts, home purchase plans, home reversion plans and regulated sale and rent back agreements

CONC 2.7 Distance marketing

As Published: 2014

CONC 2.7 Distance marketing

CASS 7.13 Segregation of client money

As Published: 2014

CASS 7.13 Segregation of client money

MCOB 7.6 Mortgages: event-driven information

As Published: 2004

MCOB 7.6 Mortgages: event-driven information

GEN 2.2 Interpreting the Handbook

As Published: 2004

GEN 2.2 Interpreting the Handbook

COBS 2.3 Inducements

As Published: 2007

COBS 2.3 Inducements

MCOB 5A.4 Provision of a European Standardised Information Sheet (ESIS)

As Published: 2015

MCOB 5A.4 Provision of a European Standardised Information Sheet (ESIS)

FEES 4.2 Obligation to pay periodic fees

As Published: 2006

FEES 4.2 Obligation to pay periodic fees

MCOB 6.4 Mortgages: content of the offer document

As Published: 2004

MCOB 6.4 Mortgages: content of the offer document