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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 3.2 The assessment of a complaint

As Published: 2010

DISP App 3.2 The assessment of a complaint

ICOBS 6.2 Pre-contract information: general insurance contracts

As Published: 2015

ICOBS 6.2 Pre-contract information: general insurance contracts

CASS 6.1 Application

As Published: 2007

CASS 6.1 Application

ICOBS 8.4 Employers’ Liability Insurance

As Published: 2011

ICOBS 8.4 Employers’ Liability Insurance

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

CONC 8.6 Changes to contractual payments

As Published: 2014

CONC 8.6 Changes to contractual payments

ICOBS 6A.1 Guaranteed asset protection (GAP) contracts

As Published: 2015

ICOBS 6A.1 Guaranteed asset protection (GAP) contracts

MCOB 3A.2 The fair, clear and not misleading rules

As Published: 2015

MCOB 3A.2 The fair, clear and not misleading rules

COCON 4.1 Specific guidance on individual conduct rules

As Published: 2015

COCON 4.1 Specific guidance on individual conduct rules

CONC 2.5 Conduct of business: credit broking

As Published: 2014

CONC 2.5 Conduct of business: credit broking

DISP App 1.5 Additional considerations

As Published: 2005

DISP App 1.5 Additional considerations

ICOBS 4.6 Commission disclosure for pure protection contracts sold with retail investment products

As Published: 2010

ICOBS 4.6 Commission disclosure for pure protection contracts sold with retail investment products

CASS 6.2 Holding of client assets

As Published: 2007

CASS 6.2 Holding of client assets

PERG 2.7 Activities: a broad outline

As Published: 2006

PERG 2.7 Activities: a broad outline

FEES 5.5B Case fees

As Published: 2013

FEES 5.5B Case fees

CONC 3.9 Financial promotions and communications: debt counsellors and debt adjusters

As Published: 2014

CONC 3.9 Financial promotions and communications: debt counsellors and debt adjusters

GEN 7.1 Application

As Published: 2015

GEN 7.1 Application

CONC 7.14 Settlements, disputed and deadlocked debt

As Published: 2015

CONC 7.14 Settlements, disputed and deadlocked debt

ICOBS 4.2 Additional requirements for protection policies for insurance intermediaries and insurers

As Published: 2015

ICOBS 4.2 Additional requirements for protection policies for insurance intermediaries and insurers

DISP 4.2 Standard terms

As Published: 2005

DISP 4.2 Standard terms