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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

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COBS 15.3 Exercising a right to cancel

As Published: 2007

COBS 15.3 Exercising a right to cancel

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CONC 7.6 Exercise of continuous payment authority

As Published: 2014

CONC 7.6 Exercise of continuous payment authority

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APER 4.5 Statement of Principle 5

As Published: 2008

APER 4.5 Statement of Principle 5

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COBS 12.1 Purpose and application

As Published: 2007

COBS 12.1 Purpose and application

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CONC 8.9 Lead generators: including firm responsibility in dealing with lead generators

As Published: 2014

CONC 8.9 Lead generators: including firm responsibility in dealing with lead generators

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RCB 3.1 Application and Purpose

As Published: 2008

RCB 3.1 Application and Purpose

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DEPP 6A.4 The interaction between the power to impose suspensions, restrictions, conditions, limitations or disciplinary prohibitions and the power to impose penalties or public censures

As Published: 2013

DEPP 6A.4 The interaction between the power to impose suspensions, restrictions, conditions, limitations or disciplinary prohibitions and the power to impose penalties or public censures

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CREDS 9.2 Reporting

As Published: 2012

CREDS 9.2 Reporting

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MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

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SUP 16.16 Prudent valuation reporting

As Published: 2012

SUP 16.16 Prudent valuation reporting

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APER 4.6 Statement of Principle 6

As Published: 2015

APER 4.6 Statement of Principle 6

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SUP 17.4 Information in transaction reports

As Published: 2007

SUP 17.4 Information in transaction reports

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COBS 11.6 Use of dealing commission

As Published: 2007

COBS 11.6 Use of dealing commission

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FEES 12.2 FOS ADR levy

As Published: 2015

FEES 12.2 FOS ADR levy

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DISP App 1.5 Additional considerations

As Published: 2005

DISP App 1.5 Additional considerations

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APER 4.1 Statement of Principle 1

As Published: 2005

APER 4.1 Statement of Principle 1

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FEES 6.5A The retail pool

As Published: 2013

FEES 6.5A The retail pool

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COLL 8.6 Termination, suspension, and schemes of arrangement

As Published: 2008

COLL 8.6 Termination, suspension, and schemes of arrangement

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TC App 6.1 Accredited bodies

As Published: 2011

TC App 6.1 Accredited bodies

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