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COBS 2.1 Acting honestly, fairly and professionally
As Published: 2007
COBS 2.1 Acting honestly, fairly and professionally
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COBS 11.8 Recording telephone conversations and electronic communications
As Published: 2008
COBS 11.8 Recording telephone conversations and electronic communications
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MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract
As Published: 2006
MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract
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ICOBS 6.3 Pre- and post-contract information: pure protection contracts
As Published: 2015
ICOBS 6.3 Pre- and post-contract information: pure protection contracts
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EG 8.3 Use of the own-initiative powers in urgent cases
As Published: 2016
EG 8.3 Use of the own-initiative powers in urgent cases
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COBS 4.10 Systems and controls and approving and communicating financial promotions
As Published: 2015
COBS 4.10 Systems and controls and approving and communicating financial promotions
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CASS 5.2 Holding money as agent of insurance undertaking
As Published: 2004
CASS 5.2 Holding money as agent of insurance undertaking
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MCOB 9.9 Disclosure after sale: home reversion plans
As Published: 2006
MCOB 9.9 Disclosure after sale: home reversion plans
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EG 19.9 Electronic commerce activity directions: the FCA’s policy
As Published: 2016
EG 19.9 Electronic commerce activity directions: the FCA’s policy
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CONC 2.6 Conduct of business: debt counselling, debt adjusting and providing credit information services
As Published: 2015
CONC 2.6 Conduct of business: debt counselling, debt adjusting and providing credit information services
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