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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.3 Complaints handling rules

As Published: 2003

DISP 1.3 Complaints handling rules

COBS 6.1B Retail investment product provider and platform service provider requirements relating to adviser charging and remuneration

As Published: 2010

COBS 6.1B Retail investment product provider and platform service provider requirements relating to adviser charging and remuneration

CONC 5A.5 Consequences of contravention of the cost caps

As Published: 2015

CONC 5A.5 Consequences of contravention of the cost caps

COBS 6.2A Describing advice services

As Published: 2010

COBS 6.2A Describing advice services

CONC 7.12 Lenders’ responsibilities in relation to debt

As Published: 2014

CONC 7.12 Lenders’ responsibilities in relation to debt

COBS 19.7 Retirement risk warnings

As Published: 2015

COBS 19.7 Retirement risk warnings

ICOBS 6A.1 Guaranteed asset protection (GAP) contracts

As Published: 2015

ICOBS 6A.1 Guaranteed asset protection (GAP) contracts

ICOBS 5.1 General

As Published: 2007

ICOBS 5.1 General

EG 11.1 Restitution orders under sections 382, 383 and 384 of the Act: the FCA's general approach

As Published: 2016

EG 11.1 Restitution orders under sections 382, 383 and 384 of the Act: the FCA's general approach

CONC 8.5 Financial statements and debt repayment offers

As Published: 2014

CONC 8.5 Financial statements and debt repayment offers

SYSC 4.2 Persons who effectively direct the business

As Published: 2008

SYSC 4.2 Persons who effectively direct the business

SYSC 13.6 People

As Published: 2007

SYSC 13.6 People

CONC 7.9 Contact with customers

As Published: 2014

CONC 7.9 Contact with customers

MCOB 6.8 Home purchase plans

As Published: 2006

MCOB 6.8 Home purchase plans

COBS 19.1 Pension transfers, conversions, and opt-outs

As Published: 2007

COBS 19.1 Pension transfers, conversions, and opt-outs

CONC 2.2 General principles for credit-related regulated activities

As Published: 2015

CONC 2.2 General principles for credit-related regulated activities

DISP App 3.4 Root cause analysis

As Published: 2010

DISP App 3.4 Root cause analysis

EG 12.1 The FCA’s general approach

As Published: 2016

EG 12.1 The FCA’s general approach

COBS 6.3 Disclosing information about services, fees and commission

As Published: 2007

COBS 6.3 Disclosing information about services, fees and commission

CONC 2.3 Conduct of business: lenders and restrictions on provision of credit card cheques

As Published: 2014

CONC 2.3 Conduct of business: lenders and restrictions on provision of credit card cheques