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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

CONC 7.9 Contact with customers

As Published: 2014

CONC 7.9 Contact with customers

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

COBS 8.1 Client agreements: designated investment business

As Published: 2007

COBS 8.1 Client agreements: designated investment business

DTR 6.3 Dissemination of information

As Published: 2007

DTR 6.3 Dissemination of information

ICOBS 5.2 Statement of demands and needs

As Published: 2008

ICOBS 5.2 Statement of demands and needs

CONC 4.4 Pre-contractual requirements: credit brokers

As Published: 2014

CONC 4.4 Pre-contractual requirements: credit brokers

COBS 9.4 Suitability reports

As Published: 2007

COBS 9.4 Suitability reports

COBS 22.2 Requirements on the retail distribution of mutual society shares

As Published: 2015

COBS 22.2 Requirements on the retail distribution of mutual society shares

SUP 18.2 Insurance business transfers

As Published: 2004

SUP 18.2 Insurance business transfers

PERG 5.8 The regulated activities: advising on contracts of insurance

As Published: 2013

PERG 5.8 The regulated activities: advising on contracts of insurance

REC 3.26 Proposals to make regulatory provision

As Published: 2007

REC 3.26 Proposals to make regulatory provision

FEES 4.4 Information on which fees are calculated

As Published: 2007

FEES 4.4 Information on which fees are calculated

MCOB 7.4 Mortgages: disclosure at the start of the contract

As Published: 2004

MCOB 7.4 Mortgages: disclosure at the start of the contract

MCOB 9.9 Disclosure after sale: home reversion plans

As Published: 2006

MCOB 9.9 Disclosure after sale: home reversion plans

COLL 8.5 Powers and responsibilities

As Published: 2006

COLL 8.5 Powers and responsibilities

LR 8.7 Supervision of sponsors

As Published: 2005

LR 8.7 Supervision of sponsors

COLL 4.3 Approvals and notifications

As Published: 2006

COLL 4.3 Approvals and notifications

DEPP 3.2 The operation of the RDC

As Published: 2013

DEPP 3.2 The operation of the RDC

MCOB 2.6A Protecting customer’s interests: regulated mortgage contracts, home purchase plans, home reversion plans and regulated sale and rent back agreements

As Published: 2006

MCOB 2.6A Protecting customer’s interests: regulated mortgage contracts, home purchase plans, home reversion plans and regulated sale and rent back agreements

CONC 3.7 Financial promotions and communications: credit brokers

As Published: 2014

CONC 3.7 Financial promotions and communications: credit brokers