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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

MCOB 7.3 General

As Published: 2004

MCOB 7.3 General

FEES 3.2 Obligation to pay fees

As Published: 2006

FEES 3.2 Obligation to pay fees

DISP App 1.2 The standard approach to redress

As Published: 2008

DISP App 1.2 The standard approach to redress

COLL 7.4 Winding up an AUT and terminating a sub-fund of an AUT

As Published: 2011

COLL 7.4 Winding up an AUT and terminating a sub-fund of an AUT

LR 14.3 Continuing obligations

As Published: 2006

LR 14.3 Continuing obligations

CONC 7.18 Notice of sums in arrears under P2P agreements for running-account credit

As Published: 2015

CONC 7.18 Notice of sums in arrears under P2P agreements for running-account credit

SUP 15.5 Core information requirements

As Published: 2005

SUP 15.5 Core information requirements

COBS 9.3 Guidance on assessing suitability

As Published: 2013

COBS 9.3 Guidance on assessing suitability

COLL 6.8 Income: accounting, allocation and distribution

As Published: 2006

COLL 6.8 Income: accounting, allocation and distribution

COBS 20.5 With-profits governance

As Published: 2012

COBS 20.5 With-profits governance

CONC 8.10 Conduct of business: providing credit information services

As Published: 2014

CONC 8.10 Conduct of business: providing credit information services

MCOB 4.6A Rolling-up of fees or charges into loan

As Published: 2012

MCOB 4.6A Rolling-up of fees or charges into loan

COBS 20.2 Treating with-profits policyholders fairly

As Published: 2009

COBS 20.2 Treating with-profits policyholders fairly

MIPRU 5.1 Application and purpose

As Published: 2006

MIPRU 5.1 Application and purpose

SUP 12.6 Continuing obligations of firms with appointed representatives or EEA tied agents

As Published: 2001

SUP 12.6 Continuing obligations of firms with appointed representatives or EEA tied agents

EG 10.1 Introduction

As Published: 2016

EG 10.1 Introduction

COLL 7.7 UCITS mergers

As Published: 2011

COLL 7.7 UCITS mergers

ICOBS 6.3 Pre- and post-contract information: pure protection contracts

As Published: 2015

ICOBS 6.3 Pre- and post-contract information: pure protection contracts

DISP 1.6 Complaints time limit rules

As Published: 2008

DISP 1.6 Complaints time limit rules