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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

MIPRU 4.2C Credit risk mitigation

As Published: 2015

MIPRU 4.2C Credit risk mitigation

MCOB 4.9 Business loans and loans to high net worth mortgage customers: tailored provisions

As Published: 2004

MCOB 4.9 Business loans and loans to high net worth mortgage customers: tailored provisions

COBS 9.3 Guidance on assessing suitability

As Published: 2013

COBS 9.3 Guidance on assessing suitability

PERG 8.31 Exclusions for advising on investments

As Published: 2007

PERG 8.31 Exclusions for advising on investments

COBS 4.13 UCITS

As Published: 2011

COBS 4.13 UCITS

CONC 4.1 Content of quotations

As Published: 2014

CONC 4.1 Content of quotations

COLL 6.7 Payments

As Published: 2005

COLL 6.7 Payments

CASS 6.6 Records, accounts and reconciliations

As Published: 2014

CASS 6.6 Records, accounts and reconciliations

LR App 2.1

As Published: 2005

LR App 2.1

COBS 11.7 Personal account dealing

As Published: 2007

COBS 11.7 Personal account dealing

ICOBS 7.1 The right to cancel

As Published: 2007

ICOBS 7.1 The right to cancel

DISP App 3.4 Root cause analysis

As Published: 2010

DISP App 3.4 Root cause analysis

CASS 10.2 Core content requirements

As Published: 2014

CASS 10.2 Core content requirements

COBS 15.5 Special situations

As Published: 2007

COBS 15.5 Special situations

COBS 6.4 Disclosure of charges, remuneration and commission

As Published: 2007

COBS 6.4 Disclosure of charges, remuneration and commission

CONC 2.10 Mental capacity guidance

As Published: 2014

CONC 2.10 Mental capacity guidance

DTR 2.7 Dealing with rumours

As Published: 2005

DTR 2.7 Dealing with rumours

SUP App 2.7 Capital resources below the level of individual capital guidance

As Published: 2006

SUP App 2.7 Capital resources below the level of individual capital guidance