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CONC 6.6 Pawn broking: conduct of business
As Published: 2014
CONC 6.6 Pawn broking: conduct of business
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COBS 2.1 Acting honestly, fairly and professionally
As Published: 2007
COBS 2.1 Acting honestly, fairly and professionally
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DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?
As Published: 2008
DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?
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MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract
As Published: 2006
MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract
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MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract
As Published: 2006
MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract
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CONC 7.14 Settlements, disputed and deadlocked debt
As Published: 2015
CONC 7.14 Settlements, disputed and deadlocked debt
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DISP App 3.3 The approach to considering evidence
As Published: 2010
DISP App 3.3 The approach to considering evidence
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MCOB 6.5 Mortgages: information to be provided in the offer document or separately
As Published: 2006
MCOB 6.5 Mortgages: information to be provided in the offer document or separately
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COBS 4.2 Fair, clear and not misleading communications
As Published: 2007
COBS 4.2 Fair, clear and not misleading communications
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