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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

COBS 11.8 Recording telephone conversations and electronic communications

As Published: 2008

COBS 11.8 Recording telephone conversations and electronic communications

ICOBS 3.2 E-Commerce

As Published: 2013

ICOBS 3.2 E-Commerce

ICOBS 6.3 Pre- and post-contract information: pure protection contracts

As Published: 2008

ICOBS 6.3 Pre- and post-contract information: pure protection contracts

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

CASS 11.10 Payments to creditors

As Published: 2014

CASS 11.10 Payments to creditors

CASS 8.3 Records and internal controls

As Published: 2014

CASS 8.3 Records and internal controls

CASS 5.2 Holding money as agent of insurance undertaking

As Published: 2004

CASS 5.2 Holding money as agent of insurance undertaking

COLL 4.2 Pre-sale notifications

As Published: 2006

COLL 4.2 Pre-sale notifications

CONC 3.1 Application

As Published: 2014

CONC 3.1 Application

MCOB 9.9 Disclosure after sale: home reversion plans

As Published: 2006

MCOB 9.9 Disclosure after sale: home reversion plans

COBS 4.10 Systems and controls and approving and communicating financial promotions

As Published: 2007

COBS 4.10 Systems and controls and approving and communicating financial promotions

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

CONC 2.8 E-commerce

As Published: 2014

CONC 2.8 E-commerce

COBS 5.2 E-Commerce

As Published: 2007

COBS 5.2 E-Commerce

CONC 8.2 Conduct standards: debt advice

As Published: 2014

CONC 8.2 Conduct standards: debt advice

COBS 4.8 Cold calls and other promotions that are not in writing

As Published: 2007

COBS 4.8 Cold calls and other promotions that are not in writing

MCOB 8.7 Initial disclosure information: unauthorised reversion provider

As Published: 2006

MCOB 8.7 Initial disclosure information: unauthorised reversion provider

MCOB 7.2 Purpose

As Published: 2004

MCOB 7.2 Purpose

MIPRU 1.3 Remuneration and property valuation requirements for MCD creditors

As Published: 2015

MIPRU 1.3 Remuneration and property valuation requirements for MCD creditors

CASS 1.5 Application: electronic media and E-Commerce

As Published: 2007

CASS 1.5 Application: electronic media and E-Commerce