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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

FEES 5.1 Application and Purpose

As Published: 2005

FEES 5.1 Application and Purpose

GEN 4.4 Business for retail clients from non-UK offices

As Published: 2004

GEN 4.4 Business for retail clients from non-UK offices

CASS 9.4 Information to clients concerning custody assets and client money

As Published: 2014

CASS 9.4 Information to clients concerning custody assets and client money

DISP App 1.2 The standard approach to redress

As Published: 2008

DISP App 1.2 The standard approach to redress

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

FEES 5.9 Leaving the Financial Ombudsman Service

As Published: 2009

FEES 5.9 Leaving the Financial Ombudsman Service

COBS 6.1 Information about the firm and compensation information

As Published: 2007

COBS 6.1 Information about the firm and compensation information

COBS 19.1 Pension transfers, conversions, and opt-outs

As Published: 2007

COBS 19.1 Pension transfers, conversions, and opt-outs

CONC 4.2 Pre-contract disclosure and adequate explanations

As Published: 2014

CONC 4.2 Pre-contract disclosure and adequate explanations

MCOB 7.5 Mortgages: statements

As Published: 2004

MCOB 7.5 Mortgages: statements

MCOB 7.6 Mortgages: event-driven information

As Published: 2004

MCOB 7.6 Mortgages: event-driven information

DEPP 2.5 Provision for certain categories of decision

As Published: 2007

DEPP 2.5 Provision for certain categories of decision

ICOBS 3.2 E-Commerce

As Published: 2013

ICOBS 3.2 E-Commerce

FEES 2.1 Introduction

As Published: 2005

FEES 2.1 Introduction

FEES 1.1 Application and Purpose

As Published: 2005

FEES 1.1 Application and Purpose

DISP App 3.8 Other appropriate redress

As Published: 2010

DISP App 3.8 Other appropriate redress

DISP 1.9 Complaints record rule

As Published: 2011

DISP 1.9 Complaints record rule

DISP App 3.10 Application: evidential provisions

As Published: 2010

DISP App 3.10 Application: evidential provisions

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers with a payment shortfall: policy and procedures

COBS 19.7 Retirement risk warnings

As Published: 2015

COBS 19.7 Retirement risk warnings