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COBS 3.8 Policies, procedures and records
As Published: 2007
COBS 3.8 Policies, procedures and records
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CASS 10.3 Existing records forming part of the CASS resolution pack
As Published: 2014
CASS 10.3 Existing records forming part of the CASS resolution pack
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CONC 5.5 Creditworthiness assessment: P2P agreements
As Published: 2014
CONC 5.5 Creditworthiness assessment: P2P agreements
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DISP 1.5 Complaints resolved by close of the next business day
As Published: 2002
DISP 1.5 Complaints resolved by close of the next business day
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MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider
As Published: 2012
MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider
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COBS 4.8 Cold calls and other promotions that are not in writing
As Published: 2007
COBS 4.8 Cold calls and other promotions that are not in writing
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CONC 2.6 Conduct of business: debt counselling, debt adjusting and providing credit information services
As Published: 2014
CONC 2.6 Conduct of business: debt counselling, debt adjusting and providing credit information services
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