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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

COBS 11.8 Recording telephone conversations and electronic communications

As Published: 2008

COBS 11.8 Recording telephone conversations and electronic communications

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

CASS 11.10 Payments to creditors

As Published: 2014

CASS 11.10 Payments to creditors

CASS 8.3 Records and internal controls

As Published: 2014

CASS 8.3 Records and internal controls

MCOB 9.9 Disclosure after sale: home reversion plans

As Published: 2006

MCOB 9.9 Disclosure after sale: home reversion plans

COBS 4.10 Systems and controls and approving and communicating financial promotions

As Published: 2007

COBS 4.10 Systems and controls and approving and communicating financial promotions

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

CONC 2.8 E-commerce

As Published: 2014

CONC 2.8 E-commerce

COBS 5.2 E-Commerce

As Published: 2007

COBS 5.2 E-Commerce

BIPRU 5.3 On balance sheet netting

As Published: 2007

BIPRU 5.3 On balance sheet netting

BIPRU 4.4 The IRB approach: Exposures to corporates, institutions and sovereigns

As Published: 2006

BIPRU 4.4 The IRB approach: Exposures to corporates, institutions and sovereigns

BIPRU 7.10 Use of a Value at Risk Model

As Published: 2007

BIPRU 7.10 Use of a Value at Risk Model

PERG 17.6 Exclusions

As Published: 2014

PERG 17.6 Exclusions

PERG 17.1 Introduction

As Published: 2014

PERG 17.1 Introduction

PERG 17.2 The basic elements of debt counselling

As Published: 2014

PERG 17.2 The basic elements of debt counselling

CONC 4.7 Information to be provided on entering a current account agreement

As Published: 2014

CONC 4.7 Information to be provided on entering a current account agreement

CONC 6.4 Appropriation of payments

As Published: 2014

CONC 6.4 Appropriation of payments

CONC 4.8 Pre-contract: unfair business practices: consumer credit lending

As Published: 2014

CONC 4.8 Pre-contract: unfair business practices: consumer credit lending

CONC 6.5 Assignment of rights

As Published: 2014

CONC 6.5 Assignment of rights

BIPRU 3.2 The central principles of the standardised approach to credit risk

As Published: 2006

BIPRU 3.2 The central principles of the standardised approach to credit risk