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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

CONC 7.5 Pursuing and recovering repayments

As Published: 2014

CONC 7.5 Pursuing and recovering repayments

COBS 11.8 Recording telephone conversations and electronic communications

As Published: 2008

COBS 11.8 Recording telephone conversations and electronic communications

RCB 6.2 Policy on decision and warning notices

As Published: 2008

RCB 6.2 Policy on decision and warning notices

PERG 6.3 Background

As Published: 2005

PERG 6.3 Background

CONC 7.12 Lenders’ responsibilities in relation to debt

As Published: 2014

CONC 7.12 Lenders’ responsibilities in relation to debt

DEPP 6.7 Discount for early settlement

As Published: 2010

DEPP 6.7 Discount for early settlement

DTR 1.3 Information gathering and publication

As Published: 2005

DTR 1.3 Information gathering and publication

MCOB 7.8 Home purchase plans

As Published: 2006

MCOB 7.8 Home purchase plans

DEPP 6A.2 Deciding whether to take action

As Published: 2013

DEPP 6A.2 Deciding whether to take action

PERG 8.17A Financial promotions concerning insurance mediation activities

As Published: 2005

PERG 8.17A Financial promotions concerning insurance mediation activities

CONC 7.9 Contact with customers

As Published: 2014

CONC 7.9 Contact with customers

PERG 7.2 Introduction

As Published: 2006

PERG 7.2 Introduction

MCOB 5.5 Provision of illustrations

As Published: 2012

MCOB 5.5 Provision of illustrations

FEES 2.2 Late Payments and Recovery of Unpaid Fees

As Published: 2006

FEES 2.2 Late Payments and Recovery of Unpaid Fees

DEPP 6A.3 Determining the appropriate length of the period of suspension or restriction

As Published: 2011

DEPP 6A.3 Determining the appropriate length of the period of suspension or restriction

SUP 10A.5 Significant-influence functions

As Published: 2013

SUP 10A.5 Significant-influence functions

PERG 5.7 The regulated activities: assisting in the administration and performance of a contract of insurance

As Published: 2005

PERG 5.7 The regulated activities: assisting in the administration and performance of a contract of insurance

COBS 4.2 Fair, clear and not misleading communications

As Published: 2007

COBS 4.2 Fair, clear and not misleading communications

SUP 8A.2 Introduction and conditions

As Published: 2014

SUP 8A.2 Introduction and conditions

MCOB 12.1 Application

As Published: 2006

MCOB 12.1 Application