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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

PERG 5.8 The regulated activities: advising on contracts of insurance

As Published: 2013

PERG 5.8 The regulated activities: advising on contracts of insurance

ICOBS 7.2 Effects of cancellation

As Published: 2008

ICOBS 7.2 Effects of cancellation

FINMAR 2.6 Procedures relating to the market maker exemption and the authorised primary dealer exemption

As Published: 2012

FINMAR 2.6 Procedures relating to the market maker exemption and the authorised primary dealer exemption

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

FEES 5.8 Joining the Financial Ombudsman Service

As Published: 2009

FEES 5.8 Joining the Financial Ombudsman Service

MIPRU 4.2E Use of external credit assessments

As Published: 2015

MIPRU 4.2E Use of external credit assessments

SUP 10A.12 Procedures relating to FCA-approved persons

As Published: 2014

SUP 10A.12 Procedures relating to FCA-approved persons

CONC 8.9 Lead generators: including firm responsibility in dealing with lead generators

As Published: 2014

CONC 8.9 Lead generators: including firm responsibility in dealing with lead generators

CONC 11.1 The right to cancel

As Published: 2014

CONC 11.1 The right to cancel

MCOB 2.3 Inducements: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

As Published: 2004

MCOB 2.3 Inducements: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

FEES 6.5A The retail pool

As Published: 2013

FEES 6.5A The retail pool

COBS 6.1C Consultancy charging and remuneration

As Published: 2010

COBS 6.1C Consultancy charging and remuneration

MCOB 7.6 Mortgages: event-driven information

As Published: 2004

MCOB 7.6 Mortgages: event-driven information

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

MIPRU 5.2 Use of intermediaries

As Published: 2006

MIPRU 5.2 Use of intermediaries

SUP 8A.3 Applying for a direction or determination by the FCA waiving, varying or disapplying CCA requirements

As Published: 2014

SUP 8A.3 Applying for a direction or determination by the FCA waiving, varying or disapplying CCA requirements

IFPRU 4.6 Internal ratings based approach: probability of default

As Published: 2014

IFPRU 4.6 Internal ratings based approach: probability of default

CONC 5A.5 Consequences of contravention of the cost caps

As Published: 2015

CONC 5A.5 Consequences of contravention of the cost caps

SYSC 13.9 Outsourcing

As Published: 2006

SYSC 13.9 Outsourcing