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DISP 1.5 Complaints resolved by close of the next business day
As Published: 2002
DISP 1.5 Complaints resolved by close of the next business day
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PR 3.2 Filing and publication of prospectus
As Published: 2012
PR 3.2 Filing and publication of prospectus
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MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements
As Published: 2006
MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements
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LR 9.2 Requirements with continuing application
As Published: 2006
LR 9.2 Requirements with continuing application
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MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract
As Published: 2006
MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract
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COBS 4.5 Communicating with retail clients
As Published: 2008
COBS 4.5 Communicating with retail clients
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PERG 10.5 Employers and affinity groups (such as trade unions)
As Published: 2006
PERG 10.5 Employers and affinity groups (such as trade unions)
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ICOBS 4.4 Commission disclosure for commercial customers
As Published: 2008
ICOBS 4.4 Commission disclosure for commercial customers
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DTR 6.2 Filing information and use of language
As Published: 2012
DTR 6.2 Filing information and use of language
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COBS 4.10 Systems and controls and approving and communicating financial promotions
As Published: 2007
COBS 4.10 Systems and controls and approving and communicating financial promotions
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SYSC 19A.3 Remuneration principles for banks, building societies and investment firms
As Published: 2011
SYSC 19A.3 Remuneration principles for banks, building societies and investment firms
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CONC 2.9 Prohibition of unsolicited credit tokens
As Published: 2014
CONC 2.9 Prohibition of unsolicited credit tokens
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