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COBS 6.1 Information about the firm and compensation information
As Published: 2007
COBS 6.1 Information about the firm and compensation information
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DISP App 3.9 Other matters concerning redress
As Published: 2010
DISP App 3.9 Other matters concerning redress
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DISP App 3.2 The assessment of a complaint
As Published: 2010
DISP App 3.2 The assessment of a complaint
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COBS 9.3 Guidance on assessing suitability
As Published: 2013
COBS 9.3 Guidance on assessing suitability
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DISP 1.5 Complaints resolved by close of the next business day
As Published: 2002
DISP 1.5 Complaints resolved by close of the next business day
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COBS 18.8 OPS firms - non scope business
As Published: 2007
COBS 18.8 OPS firms - non scope business
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DISP App 3.5 Re-assessing rejected claims
As Published: 2010
DISP App 3.5 Re-assessing rejected claims
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MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider
As Published: 2012
MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider
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MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements
As Published: 2010
MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements
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PERG 2.8 Exclusions applicable to particular regulated activities
As Published: 2005
PERG 2.8 Exclusions applicable to particular regulated activities
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COBS 20.4 Communications with with-profits policyholders
As Published: 2007
COBS 20.4 Communications with with-profits policyholders
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SUP 10A.15 References and accurate information
As Published: 2013
SUP 10A.15 References and accurate information
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DTR 1.2 Modifying rules and consulting the FCA
As Published: 2012
DTR 1.2 Modifying rules and consulting the FCA
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