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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

RCB 3.6 Fees and other matters

RCB 3.6 Fees and other matters

CONC 7.10 Treatment of customers with mental capacity limitations

As Published: 2014

CONC 7.10 Treatment of customers with mental capacity limitations

CONC 4.2 Pre-contract disclosure and adequate explanations

As Published: 2014

CONC 4.2 Pre-contract disclosure and adequate explanations

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

As Published: 2006

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

DEPP 6.5D Serious financial hardship

As Published: 2010

DEPP 6.5D Serious financial hardship

SUP 15.5 Core information requirements

As Published: 2005

SUP 15.5 Core information requirements

SUP 5.5 Duties of firms

As Published: 2007

SUP 5.5 Duties of firms

DISP App 1.5 Additional considerations

As Published: 2005

DISP App 1.5 Additional considerations

CONC 7.5 Pursuing and recovering repayments

As Published: 2014

CONC 7.5 Pursuing and recovering repayments

DEPP 4.1 Executive decision maker

As Published: 2007

DEPP 4.1 Executive decision maker

DEPP 3.2 The operation of the RDC

As Published: 2013

DEPP 3.2 The operation of the RDC

DISP App 1.2 The standard approach to redress

As Published: 2008

DISP App 1.2 The standard approach to redress

COLL 11.6 Winding up, merger and division of master UCITS

As Published: 2013

COLL 11.6 Winding up, merger and division of master UCITS

CONC 7.19 Notice of default sums under P2P agreements

As Published: 2014

CONC 7.19 Notice of default sums under P2P agreements

COBS 6.1C Consultancy charging and remuneration

As Published: 2010

COBS 6.1C Consultancy charging and remuneration

COBS 6.3 Disclosing information about services, fees and commission

As Published: 2007

COBS 6.3 Disclosing information about services, fees and commission

MCOB 9.5 Disclosure at the offer stage for equity release transactions

As Published: 2004

MCOB 9.5 Disclosure at the offer stage for equity release transactions

CREDS 2.2 General provisions

As Published: 2012

CREDS 2.2 General provisions

DTR 8.5 Supervision of primary information providers

As Published: 2014

DTR 8.5 Supervision of primary information providers