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DISP 1.5 Complaints resolved by close of the next business day
As Published: 2002
DISP 1.5 Complaints resolved by close of the next business day
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DISP 3.3 Dismissal without consideration of the merits and test cases
As Published: 2004
DISP 3.3 Dismissal without consideration of the merits and test cases
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DISP 3.5 Resolution of complaints by the Ombudsman
As Published: 2008
DISP 3.5 Resolution of complaints by the Ombudsman
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COBS 16.1 General client reporting requirement
As Published: 2007
COBS 16.1 General client reporting requirement
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COBS 16.5 Quotations for surrender values
As Published: 2007
COBS 16.5 Quotations for surrender values
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MCOB 6.4 Mortgages: content of the offer document
As Published: 2004
MCOB 6.4 Mortgages: content of the offer document
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DISP 2.1 Purpose, interpretation and application
As Published: 2003
DISP 2.1 Purpose, interpretation and application
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ICOBS 2.2 Communications to clients and financial promotions
As Published: 2010
ICOBS 2.2 Communications to clients and financial promotions
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ICOBS 4.6 Commission disclosure for pure protection contracts sold with retail investment products
As Published: 2010
ICOBS 4.6 Commission disclosure for pure protection contracts sold with retail investment products
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