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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 3.2 The assessment of a complaint

As Published: 2010

DISP App 3.2 The assessment of a complaint

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

ICOBS 2.5 Exclusion of liability and reliance on others

As Published: 2008

ICOBS 2.5 Exclusion of liability and reliance on others

CONC 7.8 Jurisdictional requirements

As Published: 2014

CONC 7.8 Jurisdictional requirements

DISP App 3.5 Re-assessing rejected claims

As Published: 2010

DISP App 3.5 Re-assessing rejected claims

CASS 7A.1 Application and purpose

As Published: 2008

CASS 7A.1 Application and purpose

MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider

As Published: 2012

MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider

MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements

As Published: 2010

MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements

MAR 1.9 Market abuse (misleading behaviour) & market abuse (distortion)

As Published: 2005

MAR 1.9 Market abuse (misleading behaviour) & market abuse (distortion)

ICOBS 8.2 Motor vehicle liability insurers

As Published: 2013

ICOBS 8.2 Motor vehicle liability insurers

CONC 15.1 Application

As Published: 2014

CONC 15.1 Application

COLL Appendix 1EU KII Regulation

As Published: 2011

COLL Appendix 1EU KII Regulation

BIPRU 12.6 Simplified ILAS

As Published: 2009

BIPRU 12.6 Simplified ILAS

CONC App 1.1 Total charge for credit rules for certain agreements secured on land

As Published: 2013

CONC App 1.1 Total charge for credit rules for certain agreements secured on land

SUP 10A.4 Specification of functions

As Published: 2013

SUP 10A.4 Specification of functions

REC 2A.3 Guidance on RAP recognition requirements

As Published: 2012

REC 2A.3 Guidance on RAP recognition requirements

COBS 20.5 With-profits governance

As Published: 2012

COBS 20.5 With-profits governance

PERG 4.10 Exclusions applying to more than one regulated activity

As Published: 2014

PERG 4.10 Exclusions applying to more than one regulated activity

COLL 7.2 Suspension and restart of dealings

As Published: 2008

COLL 7.2 Suspension and restart of dealings

DTR 1.1 Application and purpose (Disclosure rules)

As Published: 2005

DTR 1.1 Application and purpose (Disclosure rules)