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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

DISP 1.2 Consumer awareness rules

As Published: 2003

DISP 1.2 Consumer awareness rules

MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

As Published: 2006

MCOB 2.4 High pressure sales: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

SYSC 10.2 Chinese walls

As Published: 2007

SYSC 10.2 Chinese walls

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

DISP App 1.3 Remortgaging

As Published: 2008

DISP App 1.3 Remortgaging

DISP App 3.3 The approach to considering evidence

As Published: 2010

DISP App 3.3 The approach to considering evidence

MCOB 10.4 Total charge for credit

As Published: 2005

MCOB 10.4 Total charge for credit

COBS 18.8 OPS firms - non scope business

As Published: 2007

COBS 18.8 OPS firms - non scope business

MCOB 2.7 Application to electronic media and distance communications

As Published: 2004

MCOB 2.7 Application to electronic media and distance communications

FEES 4.1 Introduction

As Published: 2005

FEES 4.1 Introduction

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts

As Published: 2006

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts

PRIN 3.2 What?

As Published: 2004

PRIN 3.2 What?

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

As Published: 2014

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

CONC 4.1 Content of quotations

As Published: 2014

CONC 4.1 Content of quotations

BIPRU 1.1 Application

As Published: 2006

BIPRU 1.1 Application

MCOB 8.5A Advised sales

As Published: 2012

MCOB 8.5A Advised sales

SUP 3.1 Application

As Published: 2001

SUP 3.1 Application

CONC App 1.4 Exemption for high net worth borrowers and hirers and exemption relating to businesses

As Published: 2014

CONC App 1.4 Exemption for high net worth borrowers and hirers and exemption relating to businesses

PERG 2.2 Introduction

As Published: 2007

PERG 2.2 Introduction