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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 3.2 The assessment of a complaint

As Published: 2010

DISP App 3.2 The assessment of a complaint

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

ICOBS 2.5 Exclusion of liability and reliance on others

As Published: 2008

ICOBS 2.5 Exclusion of liability and reliance on others

CASS 7A.1 Application and purpose

As Published: 2008

CASS 7A.1 Application and purpose

CONC 7.8 Jurisdictional requirements

As Published: 2014

CONC 7.8 Jurisdictional requirements

DISP App 3.5 Re-assessing rejected claims

As Published: 2010

DISP App 3.5 Re-assessing rejected claims

MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider

As Published: 2012

MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider

MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements

As Published: 2010

MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements

REC 2A.1 Introduction

As Published: 2011

REC 2A.1 Introduction

FEES 5.2 Introduction

As Published: 2006

FEES 5.2 Introduction

SUP 10A.10 Customer-dealing functions

As Published: 2014

SUP 10A.10 Customer-dealing functions

PERG 8.37 AIFMD Marketing

As Published: 2013

PERG 8.37 AIFMD Marketing

SUP 10A.4 Specification of functions

As Published: 2013

SUP 10A.4 Specification of functions

SUP 10A.15 References and accurate information

As Published: 2013

SUP 10A.15 References and accurate information

DTR 4.4 Exemptions

As Published: 2010

DTR 4.4 Exemptions

DTR 1.2 Modifying rules and consulting the FCA

As Published: 2012

DTR 1.2 Modifying rules and consulting the FCA

SUP 15.10 Reporting suspicious transactions (market abuse)

As Published: 2005

SUP 15.10 Reporting suspicious transactions (market abuse)

GEN 1.2 Referring to approval by the appropriate regulator

As Published: 2005

GEN 1.2 Referring to approval by the appropriate regulator

CASS 6.4 Use of safe custody assets

As Published: 2007

CASS 6.4 Use of safe custody assets

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints